Service Benchmarking for Excellence in

Disability Services


Established in 2013, the Ability Roundtable fosters innovation and service improvement by providing a confidential and trustable platform for disability service providers to benchmark their services across Australia.


The opportunity for participating organisations to uncover and share innovations and service improvements rapidly accelerates efficiency and effectiveness of services, leading to better service outcomes for customers.


Critical differences between the Ability Roundtable and other industry benchmarking activities include:

• Focus on benchmarking for excellence by service type

• Annual national, service-specific meetings to discuss benchmarking results, problem-solve on common issues and share best practice

• Promotion of interstate collaboration

• Strong service-specific communities of practice to ensure fast uptake of innovations and emerging best practice


Our members are highly regarded, for-purpose organisations genuinely striving to deliver better services to people with disability. They include some of the best known brands in disability service delivery.


And we are growing! Is your organisation interested in joining? Contact us now


“The Ability Roundtable has given us a wealth of very useful information to shape our service delivery well into the future.”

Ian Wright - CEO, St Giles


“My organisation has already seen significant benefits from participating in the Ability Roundtable.”

Dr. Jennifer Fitzgerald - CEO, Scope (Aust) Pty Ltd