Leadership Through Data Insights for
Disability Services
ABOUT US
Established in 2013, the Ability Roundtable is Australia's largest disability sector benchmarking organisation.
The Ability Roundtable membership includes around 80 organisations, which represented $8.5 billion in revenue and 20% of all registered provider payments in the 2022-23 FY.
​​​​​We are a by-industry, for-industry group, using the best quality data to provide the most relevant insights into each organisation’s performance relative to their peers.
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The Ability Roundtable fosters innovation and service improvement in the disability services sector by providing a confidential and trusted platform for disability service providers to benchmark their services across Australia.
Critical differences between the Ability Roundtable and other industry benchmarking activities include:
• Access to powerful online analytics based on rigorously audited data
• Focus on benchmarking for excellence by service type
• Highly rated annual national, service-specific meetings to discuss benchmarking results, problem-solve on common issues and share best practice
• Promotion of interstate collaboration
• Strong service-specific communities of practice to ensure fast uptake of innovations and emerging best practice
OUR PRODUCTS
We currently offer three benchmarking products:
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Financial and Workforce (across Core Supports, Therapy and Support Coordination) - which includes four years of continuous data that provides a direct comparison of your performance against the NDIA Cost Model.
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Supported Independent Living (SIL) - which includes 5 years of continuous data covering around one third of all SIL participants.
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Allied Health - which includes more than 10 years of continuous data representing around 20% of the NDIS therapy market.​​​​
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Disability Employment benchmarking - commencing in 2024-25 FY
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The opportunity for participating organisations to uncover and share innovations and service improvements rapidly accelerates efficiency and effectiveness of services, leading to better service outcomes for customers.
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Is your organisation interested in one, or more, of our benchmarking products? Contact us now
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MEMBERSHIP
​We operate off a membership model that provide our members with powerful online reports.
Membership also covers a range of additional services, such as online data insight presentations, further analysis and reports distributed from our Data Scientist, as well as executive and Board presentations.
​We operate a tiered pricing model based on member revenue.
Our members include some of the best-known brands in disability service deliver and are highly regarded, for-purpose organisations genuinely striving to deliver better services to people with disability.
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The Roundtable is increasingly recognised as one of the key sources of truth regarding the performance of disability service providers and the impact of government and NDIA policy.
We regularly publish White Papers to support the sector and funders to make evidence-based decisions.
​Is your organisation interested in joining? Contact us now
TESTIMONIALS
Ability Roundtable has given us the most amazing oversight, into not just our business but also the ability to benchmark ourselves across the industry and compare ourselves to the efficiencies of the NDIS cost model. This has been extremely valuable at every level of our business, even our board love the information.
- Sylvia Capps CEO United Disability Care
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Being a member of Ability Roundtable has been invaluable for Alkira. The reports, data and insights provided have enhanced our operations and sector knowledge. Partnering with them has empowered us to innovate and pursue our mission more effectively. Their advanced data science and benchmarking bring capabilities far beyond what we could achieve alone, and their clear communication enables us to take decisive action. I also believe this work is fostering a supportive community and contributing to the sector’s development and chances of success.
- Julia Canty-Waldron, CEO Alkira
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The Ability Roundtable is an invaluable partner, offering reliable data-driven insights that not only help providers assess and enhance their own impact but also contribute to the collective good within the disability sector. In a landscape heavily reliant on government funding, their expertise serves as a trusted bridge, cutting through noise to deliver the clarity necessary for informed decision-making. By elevating the standards for insight and transparency, they strengthen the environment for all providers, workers and NDIS participants, and we wholeheartedly endorse their continued efforts.
- Jordan O’Reilly, HireUp, Co-founder & Executive Director
Ability Roundtable provide access to invaluable sector-wide and organisational data that strengthens our sustainability. Their comprehensive analysis and benchmarking reports encourage financial stewardship across our sector, while collaborative discussions promote best practice, empowering us to serve our community with excellence.
-Sharon Wrigley, CEO CASSI
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As CEO of Pinarc, working with Ability Roundtable provides us vital business insights. Like many, we've long navigated the challenges of a price cut environment, particularly over the past five years. The relentless pressure without compromising on quality or service remains our focus. However, integrating robust data insights into our operations has been transformative. With data-driven decision-making, we’ve not only increased our efficiencies but have also uncovered opportunities to optimise resources.
- Peter Newsome, CEO, Pinarc
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Joining Ability Roundtable has been incredibly valuable for Community First Step. The data insights from their financial and workforce benchmarking enable us to make evidence-based service decisions and continuously improve support for our community. We’re proud to be part of a network that shares a commitment to, and actively advocates for, high quality support for people with disability.
- Pandora Patterson, CEO Community First Steps