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Leadership Through Data Insights for
Disability Services


Established in 2013, the Ability Roundtable fosters innovation and service improvement in the disability services sector by providing a confidential and trusted platform for disability service providers to benchmark their services across Australia.


The opportunity for participating organisations to uncover and share innovations and service improvements rapidly accelerates efficiency and effectiveness of services, leading to better service outcomes for customers.

The Roundtable is increasingly recognised as one of the key sources of truth regarding the
performance of disability service providers and the impact of government and NDIA policy. We regularly publish White Papers to support the sector and funders to make evidence-based decisions.


We currently offer three benchmarking products:

  • Allied Health - which includes more than 10 years of continuous data representing around 20% of the NDIS therapy market.

  • Supported Independent Living (SIL) - which includes 5 years of continuous data covering around one third of all SIL participants.

  • Financial and Workforce (across Core Supports, therapy and Support Coordination) - which includes four years of continuous data that provides a direct comparison of your performance against the NDIA Cost Model.

Is your organisation interested in one, or more, of our benchmarking products? Contact us now


We are a by-industry, for-industry group, using the best quality data to provide the most relevant insights into each organisation’s performance relative to their peers.


Critical differences between the Ability Roundtable and other industry benchmarking activities include:

• Access to powerful online analytics based on rigorously audited data

• Focus on benchmarking for excellence by service type

• Highly rated annual national, service-specific meetings to discuss benchmarking results, problem-solve on common issues and share best practice

• Promotion of interstate collaboration

• Strong service-specific communities of practice to ensure fast uptake of innovations and emerging best practice


Our members are highly regarded, for-purpose organisations genuinely striving to deliver better services to people with disability.


They include some of the best known brands in disability service delivery.


Our members represent more than $5 billion in revenue...and we are growing!


Is your organisation interested in joining? Contact us now


“CP Alliance has participated in all the benchmarking groups run by the Ability Roundtable for a number of years, now. The powerful insights we gain from the data and national meetings help us not only to benchmark performance, but also to drive improvements across our services. Highly recommended for any organisation wanting to be the best it can be.”


Rob White, CEO, Cerebral Palsy Alliance

“Life Without Barries is pleased to recommend the Ability Roundtable Benchmarking work. We participate in the Supported Independent and Financial Benchmarking groups. It is important to us to use evidence-based information in our day-to-day operations and in our business and strategic planning. The benchmarking reports provide comprehensive and detailed information that is vital for our organisation."

Claire Robbs, CEO, Life Without Barriers

“Working with Ability Roundtable has given us great insight on where to focus our improvements through knowing where we perform well against the sector and where we have room to improve.  We have been very happy with the quality of discussions based on accurate benchmarked data.  While accurate reports do require detailed work on input data, our experience is that to be useful benchmarking must be done in detail to ensure consistency in comparisons.”

Kate MacRae, CEO, Scope

"[Xavier’s] involvement helps us to ensure we are doing the best we can for people with disability and provides us with timely  benchmarked data, and rich discussions with our peers, sharing innovation and best practice."

Richard Littler CEO, Xavier

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